Changes due to a schedule change or flight cancellation

This guide restates the current changes due to a schedule change or flight cancellation policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.

Use this section to confirm the traveler, booking, or market scope before taking action.

• A customer booked a ticket through our company
• If the airline offers a free reschedule to the flight cancellation or schedule change, we will start looking for alternatives right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.
• Retrieve your booking following the next link.

These limits narrow the scope of what can be approved or refunded.

• We’ll provide alternatives based on the specifics of each case, and only when the following conditions are met:

These exceptions should be checked before promising an outcome to the traveler.

• If the airline offers a free reschedule to the flight cancellation or schedule change, we will start looking for alternatives right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.

These notes describe whether a charge applies or whether the action can be handled without an added fee.

• Costs and applicable fees
• If the airline offers a free reschedule to the flight cancellation or schedule change, we will start looking for alternatives right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.

Follow these actions in order when the article describes a specific process.

• An airline cancels or makes significant changes to a flight
• Airline acknowledges that you are entitled to a free rescheduling
• A customer booked a ticket through our company
• Retrieve your booking following the next link.
• On the main page, you will be able to see the flight, that is offered to you as a replacement.
• Click on accept “Accept changes” to confirm the offered flight.
• An email confirmation will reach your email once changes are applied.
• For guidance, we would recommend you to contact us
• For alternative options continue with “Modify Flight“.
• On the new page, you will be offered available flight options that qualify for a free change.
• Continue with “Select” to apply new changes.

Use the following contact details or support channels only as they appear in the source policy.

• For guidance, we would recommend you to contact us

This section keeps only the change-related statements found in the source article.

• If a carrier cancels a flight or fails to operate it at the initially scheduled time, you will have the possibility to choose one of the offered alternatives for your travel arrangements. We’ll notify you of any changes the moment we become aware of them.
• An airline cancels or makes significant changes to a flight
• If the airline offers a free reschedule to the flight cancellation or schedule change, we will start looking for alternatives right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.
• Click on accept “Accept changes” to confirm the offered flight.
• An email confirmation will reach your email once changes are applied.
• For alternative options continue with “Modify Flight“.
• On the new page, you will be offered available flight options that qualify for a free change.
• Continue with “Select” to apply new changes.

This section keeps only the documentation-related statements found in the source article.

• We’ll provide alternatives based on the specifics of each case, and only when the following conditions are met:
• For guidance, we would recommend you to contact us