This guide restates the current esim data plan policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.
eSIM Data Plan
The eSIM technology is an embedded chip that replaces the physical SIM card. This opens new horizons for users, providing convenience and flexibility in managing their mobile connectivity.
What this guide says
Who this article applies to
Use this section to confirm the traveler, booking, or market scope before taking action.
- You can purchase an eSIM during checkout when making a reservation. After confirming your booking, you will receive an email containing a QR code necessary for eSIM activation. You can also find the QR code on your Booking Details page.
- After activating your eSIM, you can check your balance in the service details on your Booking Details Page.
Eligibility conditions
These conditions need to be true before the request can be handled under this policy.
- Same travel duration: If your trip falls within the range of 30 or 60 days (depending on the validity period of the package you purchased).
Restrictions to keep in mind
These limits narrow the scope of what can be approved or refunded.
- The eSIM service will only work at your destination and on the selected service dates.
- Once an eSIM is issued for your trip, it cannot be cancelled or re-used. Therefore, this service is not eligible for cancellations or refunds.
Fees and payment impact
These notes describe whether a charge applies or whether the action can be handled without an added fee.
- The eSIM technology is an embedded chip that replaces the physical SIM card. This opens new horizons for users, providing convenience and flexibility in managing their mobile connectivity.
- eSIM provides data connection without the need for a physical SIM card
Timing and processing windows
These are the time limits or waiting periods mentioned in the source policy.
- Same travel duration: If your trip falls within the range of 30 or 60 days (depending on the validity period of the package you purchased).
Required steps
Follow these actions in order when the article describes a specific process.
- eSIM provides data connection without the need for a physical SIM card
- eSIM can be installed in a few clicks using a manual or QR activation code
- eSIM uses secure credentials to access wireless networks
- Multiple plans can be installed on the same device (e.g. for Personal, Business, Travel)
- Big savings on international data roaming
- Quick and easy switch between different service providers.
- Besides mobile phones, eSIM-enabled devices include smartwatches, tablets, laptops
- Save the received eSIM QR code in your “Photos” on your phone
- Go to Settings > Cellular (or Mobile Data) > scroll down to eSIMs (or SIMs) and tap “Add eSIM”
- Tap “Use QR Code”
- Tap “Open Photos” (shown below) and select the saved QR code to install the eSIM
- On iPhone: Go to Settings > Cellular (or Mobile Data) > Scroll down to “Current Period” to see your data usage (you can scroll to the very bottom to see what “Current Period” is)
- On Android devices:Open your phone’s SettingsTap Network & internet > Internet (or SIMs for Google Pixel)Next to your carrier, tap SettingsAt the top, you will see the total data you have used.
- Same travel duration: If your trip falls within the range of 30 or 60 days (depending on the validity period of the package you purchased).
- If the eSIM has not been activated yet.
Contact points
Use the following contact details or support channels only as they appear in the source policy.
- Save the received eSIM QR code in your “Photos” on your phone
- On Android devices:Open your phone’s SettingsTap Network & internet > Internet (or SIMs for Google Pixel)Next to your carrier, tap SettingsAt the top, you will see the total data you have used.
- How can I install eSIM on Android phone through QR code?
- How can I install eSIM using a manual activation code on an Android phone?
Refund details
This section keeps only the refund-related statements found in the source article.
- Cancellations or refunds:
- Once an eSIM is issued for your trip, it cannot be cancelled or re-used. Therefore, this service is not eligible for cancellations or refunds.
Change details
This section keeps only the change-related statements found in the source article.
- Schedule change and exchange:
- Your eSIM will be transferred to the exchanged flight in the following cases:
Document details
This section keeps only the documentation-related statements found in the source article.
- The eSIM technology is an embedded chip that replaces the physical SIM card. This opens new horizons for users, providing convenience and flexibility in managing their mobile connectivity.
- eSIM provides data connection without the need for a physical SIM card
- Quick and easy switch between different service providers.
- Besides mobile phones, eSIM-enabled devices include smartwatches, tablets, laptops
- On Android devices:Open your phone’s SettingsTap Network & internet > Internet (or SIMs for Google Pixel)Next to your carrier, tap SettingsAt the top, you will see the total data you have used.
- Same travel duration: If your trip falls within the range of 30 or 60 days (depending on the validity period of the package you purchased).
- *Clicking on these links will redirect you to the provider’s website.
- How can I install eSIM on Android phone through QR code?
- How can I install eSIM using a manual activation code on an Android phone?