Exchange Refund

This guide restates the current exchange refund policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.

Use this section to confirm the traveler, booking, or market scope before taking action.

• Dear Business Class Data Services customer,
• The COVID-19 pandemic continues to have a large impact on the lives of everyone across the globe, and our remote teams and operations are no exception. Currently, with most of the flights being canceled, the airlines are offering waivers to cancel or postpone trips to their passengers. This page is created to help you navigate through given policies without having to get in touch with our agents via phone.

These exceptions should be checked before promising an outcome to the traveler.

• The COVID-19 pandemic continues to have a large impact on the lives of everyone across the globe, and our remote teams and operations are no exception. Currently, with most of the flights being canceled, the airlines are offering waivers to cancel or postpone trips to their passengers. This page is created to help you navigate through given policies without having to get in touch with our agents via phone.

These notes describe whether a charge applies or whether the action can be handled without an added fee.

• To submit a new request we highly encourage you to use the following form. Please note that submitting the request doesn’t initiate the refund process and that Business Class Data Services fees can be applied.

Use the following contact details or support channels only as they appear in the source policy.

• The COVID-19 pandemic continues to have a large impact on the lives of everyone across the globe, and our remote teams and operations are no exception. Currently, with most of the flights being canceled, the airlines are offering waivers to cancel or postpone trips to their passengers. This page is created to help you navigate through given policies without having to get in touch with our agents via phone.

This section keeps only the refund-related statements found in the source article.

• To submit a new request we highly encourage you to use the following form. Please note that submitting the request doesn’t initiate the refund process and that Business Class Data Services fees can be applied.

This section keeps only the documentation-related statements found in the source article.

• The COVID-19 pandemic continues to have a large impact on the lives of everyone across the globe, and our remote teams and operations are no exception. Currently, with most of the flights being canceled, the airlines are offering waivers to cancel or postpone trips to their passengers. This page is created to help you navigate through given policies without having to get in touch with our agents via phone.

These notes should be preserved because they soften, narrow, or qualify the policy meaning.

• To submit a new request we highly encourage you to use the following form. Please note that submitting the request doesn’t initiate the refund process and that Business Class Data Services fees can be applied.