Special Services

Meal Selection

Food availability varies based on departure time and flight length as well as the type of cabin. It may vary from a snack for short flights to a full meal for transcontinental or international flights. Food selection also varies depending on the carrier selected and the regions serviced by the carrier. What this means is that if a vegetarian meal is not available on a specific flight, alternative vegetarian meals will be suggested as a replacement.

Overview

What this guide says

This guide restates the current meal selection policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.

Guide section

Eligibility conditions

These conditions need to be true before the request can be handled under this policy.

  • Important Note: Unlike the special assistance requests, meal selections include a variety of variables making any meal selection more of a preference rather than a confirmed option. Any free meals selected both through the travel agency and the carrier would need to be reconfirmed prior to the check-in.
Guide section

Required steps

Follow these actions in order when the article describes a specific process.

  • Contact us
  • Allow us up to 1h to process your request
  • Receive an update regarding your request directly to your inbox
  • If any meals were requested, confirm the arrangements with the carrier before check-in
Guide section

Contact points

Use the following contact details or support channels only as they appear in the source policy.

  • Contact us
Guide section

Important notes

These notes should be preserved because they soften, narrow, or qualify the policy meaning.

  • Food availability varies based on departure time and flight length as well as the type of cabin. It may vary from a snack for short flights to a full meal for transcontinental or international flights. Food selection also varies depending on the carrier selected and the regions serviced by the carrier. What this means is that if a vegetarian meal is not available on a specific flight, alternative vegetarian meals will be suggested as a replacement.
  • Important Note: Unlike the special assistance requests, meal selections include a variety of variables making any meal selection more of a preference rather than a confirmed option. Any free meals selected both through the travel agency and the carrier would need to be reconfirmed prior to the check-in.