This guide restates the current name correction policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.
Name Correction
Carriers do not allow changing the name on the booking to another person after the booking confirmation. Please check that all the details entered are correct before finalizing your booking.
What this guide says
Who this article applies to
Use this section to confirm the traveler, booking, or market scope before taking action.
- Carriers do not allow changing the name on the booking to another person after the booking confirmation. Please check that all the details entered are correct before finalizing your booking.
- Name corrections within the first 24 hours of booking
- If you get your name misspelled, and your ticket is subject to the free 24-hour Airline cancelation policy, we will attempt to redo the booking to match your travel documents.
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
- Requesting a name correction for bookings within the first 24 hours
- Name corrections after more than 24 hours after the booking
- If the 24-hour policy does not cover your booking, we will contact the carrier for more details regarding the possibility of adjusting the name and the procedures we should follow to correct the name on the booking.
- Costs and applicable fees for bookings issued more than 24 hours ago
- If the carrier allows a name correction, our processing fee will apply in addition to any airline fees and possible differences in fares. Our regular processing fee for a reservation change is $150.00 per passenger.
- Requesting name correction for bookings issued more than 24 hours ago
Eligibility conditions
These conditions need to be true before the request can be handled under this policy.
- Name corrections within the first 24 hours of booking
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
- Requesting a name correction for bookings within the first 24 hours
- Receive a new ticket receipt and the invoice within an hour of confirming the itinerary
- Please note that you must supply us with a copy of your passport or other relevant travel documents as they will serve as proof for the carrier.
Restrictions to keep in mind
These limits narrow the scope of what can be approved or refunded.
- Carriers do not allow changing the name on the booking to another person after the booking confirmation. Please check that all the details entered are correct before finalizing your booking.
- If you get your name misspelled, and your ticket is subject to the free 24-hour Airline cancelation policy, we will attempt to redo the booking to match your travel documents.
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
- Misspelled names, name corrections, or even refunds are subject to airline policy and cannot be guaranteed.
Exceptions and edge cases
These exceptions should be checked before promising an outcome to the traveler.
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
Fees and payment impact
These notes describe whether a charge applies or whether the action can be handled without an added fee.
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
- Costs and applicable fees for bookings issued more than 24 hours ago
- If the carrier allows a name correction, our processing fee will apply in addition to any airline fees and possible differences in fares. Our regular processing fee for a reservation change is $150.00 per passenger.
Timing and processing windows
These are the time limits or waiting periods mentioned in the source policy.
- Name corrections within the first 24 hours of booking
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
- Requesting a name correction for bookings within the first 24 hours
- Name corrections after more than 24 hours after the booking
- This request should be submitted to Business Class Data Services no later than 36 hours before the departure.
- Costs and applicable fees for bookings issued more than 24 hours ago
- Requesting name correction for bookings issued more than 24 hours ago
Required steps
Follow these actions in order when the article describes a specific process.
- Request a ticket exchange by calling on +1 (800) 555-0100
- Provide a copy of your passport
- Receive a new quote directly to your inbox
- Confirm the new itinerary and details
- Receive a new ticket receipt and the invoice within an hour of confirming the itinerary
- Request a name correction by contacting us
- Receive an email with the instructions
Contact points
Use the following contact details or support channels only as they appear in the source policy.
- +1 (800) 555-0100
Refund details
This section keeps only the refund-related statements found in the source article.
- Misspelled names, name corrections, or even refunds are subject to airline policy and cannot be guaranteed.
Change details
This section keeps only the change-related statements found in the source article.
- Request a ticket exchange by calling on +1 (800) 555-0100
- If the carrier allows a name correction, our processing fee will apply in addition to any airline fees and possible differences in fares. Our regular processing fee for a reservation change is $150.00 per passenger.
Document details
This section keeps only the documentation-related statements found in the source article.
- If you get your name misspelled, and your ticket is subject to the free 24-hour Airline cancelation policy, we will attempt to redo the booking to match your travel documents.
- Please provide us with a copy of your passport or other relevant travel documents as proof for the carrier.
- Provide a copy of your passport
- Please note that you must supply us with a copy of your passport or other relevant travel documents as they will serve as proof for the carrier.
Important notes
These notes should be preserved because they soften, narrow, or qualify the policy meaning.
- If you get your name misspelled, and your ticket is subject to the free 24-hour Airline cancelation policy, we will attempt to redo the booking to match your travel documents.
- For any name adjustments requested within 24 hours of booking, only for the US market, Business Class Data Services will not charge any fees. However, customers might have to pay for the difference in the fare if the price increases for the corrected booking.
- Please note that you must supply us with a copy of your passport or other relevant travel documents as they will serve as proof for the carrier.
- Misspelled names, name corrections, or even refunds are subject to airline policy and cannot be guaranteed.