Refunds due to a schedule change or flight cancellation

This guide restates the current refunds due to a schedule change or flight cancellation policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.

Use this section to confirm the traveler, booking, or market scope before taking action.

• If an airline offers a full refund due to the flight cancellation or schedule change, we will start the refund process for you right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.
• Refund conditions when the traveler disagrees with the protection offered due to a schedule change
• Retrieve your booking with Order ID and passenger’s Last name following the next link.

These limits narrow the scope of what can be approved or refunded.

• We’ll process refunds based on the specifics of each case, and only when the following conditions are met:

These exceptions should be checked before promising an outcome to the traveler.

• If an airline offers a full refund due to the flight cancellation or schedule change, we will start the refund process for you right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.

These notes describe whether a charge applies or whether the action can be handled without an added fee.

• Costs and applicable fees
• If an airline offers a full refund due to the flight cancellation or schedule change, we will start the refund process for you right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.
• If the changes are not acceptable, you might have the possibility to apply for a refund under the Conditions of Carriage. . In case you are eligible, our Schedule Change Handling fee applies.

Follow these actions in order when the article describes a specific process.

• An airline cancels or makes significant changes to a flight
• Airline acknowledges that you are entitled to a refund
• A traveled booked a ticket through our company
• Retrieve your booking with Order ID and passenger’s Last name following the next link.
• On the main page, you will be able to see the flight, that is offered to you as a replacement.
• If you don’t agree to the offered flight continue with “Refund Flight“.
• Accept the refund.
• Once the refund is processed we will follow up with an email confirmation.
• For guidance, we would recommend you to contact us through Chat

Use the following contact details or support channels only as they appear in the source policy.

• For guidance, we would recommend you to contact us through Chat

This section keeps only the refund-related statements found in the source article.

• We’ll process refunds based on the specifics of each case, and only when the following conditions are met:
• Airline acknowledges that you are entitled to a refund
• If an airline offers a full refund due to the flight cancellation or schedule change, we will start the refund process for you right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.
• Refund conditions when the traveler disagrees with the protection offered due to a schedule change
• If the changes are not acceptable, you might have the possibility to apply for a refund under the Conditions of Carriage. . In case you are eligible, our Schedule Change Handling fee applies.
• If you don’t agree to the offered flight continue with “Refund Flight“.
• Accept the refund.
• Once the refund is processed we will follow up with an email confirmation.

This section keeps only the change-related statements found in the source article.

• In cases where a carrier cancels a flight or fails to operate it on the initially scheduled time, you will have the possibility to choose one of the offered alternatives for your travel arrangements. We’ll notify you of any changes the moment we become aware of them.
• An airline cancels or makes significant changes to a flight
• If an airline offers a full refund due to the flight cancellation or schedule change, we will start the refund process for you right away. However, there will be a $50 Schedule Change Handling fee per ticket. Processing Fee for customers that have tickets with a Support Bundle, Travel Protection, CFAR, or Flexible Ticket plans included will be charged in accordance with the type of Package purchased.
• Refund conditions when the traveler disagrees with the protection offered due to a schedule change
• If the changes are not acceptable, you might have the possibility to apply for a refund under the Conditions of Carriage. . In case you are eligible, our Schedule Change Handling fee applies.

This section keeps only the documentation-related statements found in the source article.

• Retrieve your booking with Order ID and passenger’s Last name following the next link.
• For guidance, we would recommend you to contact us through Chat

These notes should be preserved because they soften, narrow, or qualify the policy meaning.

• If the changes are not acceptable, you might have the possibility to apply for a refund under the Conditions of Carriage. . In case you are eligible, our Schedule Change Handling fee applies.