Special Services

Seat Selection

By purchasing an airline ticket, you are guaranteed to have a seat on the plane for the flight(s) that you booked. However, the possibility of selecting the exact seating is not guaranteed and is subject to both availability and the carrier’s specific policies.

Overview

What this guide says

This guide restates the current seat selection policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.

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Who this article applies to

Use this section to confirm the traveler, booking, or market scope before taking action.

  • During booking, pay attention to the type of fare used. Basic economy fares are giving the best rates yet will typically restrict both changes/ cancellations and additional amenities selections such as seat assignments.
  • Important Note: Seat selections before check-in may be restricted by the carrier. If that is the case, we will notify you about the limited seat map access. If the seat assignment is successfully requested with the carrier, it will place a reservation for the desired seat on the plane. This does not guarantee that the seat assignment will stay in place if it is affected by the schedule change or an irregular operation, as these changes typically affect all of the previously made arrangements.
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Eligibility conditions

These conditions need to be true before the request can be handled under this policy.

  • Once you have a ticket, check with our support team if your flight allows seat selection and/or if the seat maps are open for the required flights.
  • In order to ensure that all of the arrangements stay in place, we highly recommend reconfirming your selections directly with the carrier at least 48 hours prior to the originally scheduled departure time, or the latest, before you check-in.
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Restrictions to keep in mind

These limits narrow the scope of what can be approved or refunded.

  • By purchasing an airline ticket, you are guaranteed to have a seat on the plane for the flight(s) that you booked. However, the possibility of selecting the exact seating is not guaranteed and is subject to both availability and the carrier’s specific policies.
  • Important Note: Seat selections before check-in may be restricted by the carrier. If that is the case, we will notify you about the limited seat map access. If the seat assignment is successfully requested with the carrier, it will place a reservation for the desired seat on the plane. This does not guarantee that the seat assignment will stay in place if it is affected by the schedule change or an irregular operation, as these changes typically affect all of the previously made arrangements.
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Exceptions and edge cases

These exceptions should be checked before promising an outcome to the traveler.

  • By purchasing an airline ticket, you are guaranteed to have a seat on the plane for the flight(s) that you booked. However, the possibility of selecting the exact seating is not guaranteed and is subject to both availability and the carrier’s specific policies.
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Fees and payment impact

These notes describe whether a charge applies or whether the action can be handled without an added fee.

  • During booking, pay attention to the type of fare used. Basic economy fares are giving the best rates yet will typically restrict both changes/ cancellations and additional amenities selections such as seat assignments.
  • Requesting a free of charge seat selection:
  • In case you decide to select the seats in advance and you are ready to pay for the seat assignment, please contact the carrier operating your flight. All the charges, refunds, and transfers of the prepaid seats are processed directly by the airline that operates the flight.
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Timing and processing windows

These are the time limits or waiting periods mentioned in the source policy.

  • In order to ensure that all of the arrangements stay in place, we highly recommend reconfirming your selections directly with the carrier at least 48 hours prior to the originally scheduled departure time, or the latest, before you check-in.
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Required steps

Follow these actions in order when the article describes a specific process.

  • During booking, pay attention to the type of fare used. Basic economy fares are giving the best rates yet will typically restrict both changes/ cancellations and additional amenities selections such as seat assignments.
  • Once you have a ticket, check with our support team if your flight allows seat selection and/or if the seat maps are open for the required flights.
  • Contact us.
  • Allow us up to 1h to process your request.
  • Receive an update regarding your request directly to your inbox.
  • If a seat selection was requested, confirm the arrangements with the carrier before check-in.
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Contact points

Use the following contact details or support channels only as they appear in the source policy.

  • Contact us.
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Refund details

This section keeps only the refund-related statements found in the source article.

  • In case you decide to select the seats in advance and you are ready to pay for the seat assignment, please contact the carrier operating your flight. All the charges, refunds, and transfers of the prepaid seats are processed directly by the airline that operates the flight.
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Change details

This section keeps only the change-related statements found in the source article.

  • During booking, pay attention to the type of fare used. Basic economy fares are giving the best rates yet will typically restrict both changes/ cancellations and additional amenities selections such as seat assignments.
  • Important Note: Seat selections before check-in may be restricted by the carrier. If that is the case, we will notify you about the limited seat map access. If the seat assignment is successfully requested with the carrier, it will place a reservation for the desired seat on the plane. This does not guarantee that the seat assignment will stay in place if it is affected by the schedule change or an irregular operation, as these changes typically affect all of the previously made arrangements.
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Document details

This section keeps only the documentation-related statements found in the source article.

  • In case you decide to select the seats in advance and you are ready to pay for the seat assignment, please contact the carrier operating your flight. All the charges, refunds, and transfers of the prepaid seats are processed directly by the airline that operates the flight.
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Important notes

These notes should be preserved because they soften, narrow, or qualify the policy meaning.

  • By purchasing an airline ticket, you are guaranteed to have a seat on the plane for the flight(s) that you booked. However, the possibility of selecting the exact seating is not guaranteed and is subject to both availability and the carrier’s specific policies.
  • Important Note: Seat selections before check-in may be restricted by the carrier. If that is the case, we will notify you about the limited seat map access. If the seat assignment is successfully requested with the carrier, it will place a reservation for the desired seat on the plane. This does not guarantee that the seat assignment will stay in place if it is affected by the schedule change or an irregular operation, as these changes typically affect all of the previously made arrangements.