This guide restates the current time frame for funds return policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.
Changes, Cancellations & Refunds
Time frame for funds return
The time frame depends on the form of payment:
Overview
What this guide says
Guide section
Eligibility conditions
These conditions need to be true before the request can be handled under this policy.
- For card refunds, your balance will be updated within 20 business days from the date you receive the confirmation that your refund was processed. Please keep in mind that the period mentioned does not include your bank processing time.
- For PayPal refunds, funds will be transferred within 20 business days.
- For a check refund, we will issue a check within 20 business days. Please account for another 1-2 business weeks to deliver it to you by mail
Guide section
Fees and payment impact
These notes describe whether a charge applies or whether the action can be handled without an added fee.
- The time frame depends on the form of payment:
- For card refunds, your balance will be updated within 20 business days from the date you receive the confirmation that your refund was processed. Please keep in mind that the period mentioned does not include your bank processing time.
- There are multiple parties involved in the refund process, and each of them has its own processing time. Once the process is finalized, it will still depend on the payment processor and financial institution protocols. Please keep in mind that in rare circumstances, the airline might manage the refunds directly. It may take up to 6 months for the refund to be processed.
Guide section
Timing and processing windows
These are the time limits or waiting periods mentioned in the source policy.
- For card refunds, your balance will be updated within 20 business days from the date you receive the confirmation that your refund was processed. Please keep in mind that the period mentioned does not include your bank processing time.
- For PayPal refunds, funds will be transferred within 20 business days.
- For a check refund, we will issue a check within 20 business days. Please account for another 1-2 business weeks to deliver it to you by mail
- There are multiple parties involved in the refund process, and each of them has its own processing time. Once the process is finalized, it will still depend on the payment processor and financial institution protocols. Please keep in mind that in rare circumstances, the airline might manage the refunds directly. It may take up to 6 months for the refund to be processed.
Guide section
Required steps
Follow these actions in order when the article describes a specific process.
- For card refunds, your balance will be updated within 20 business days from the date you receive the confirmation that your refund was processed. Please keep in mind that the period mentioned does not include your bank processing time.
- For PayPal refunds, funds will be transferred within 20 business days.
- For a check refund, we will issue a check within 20 business days. Please account for another 1-2 business weeks to deliver it to you by mail
Guide section
Refund details
This section keeps only the refund-related statements found in the source article.
- For card refunds, your balance will be updated within 20 business days from the date you receive the confirmation that your refund was processed. Please keep in mind that the period mentioned does not include your bank processing time.
- For PayPal refunds, funds will be transferred within 20 business days.
- For a check refund, we will issue a check within 20 business days. Please account for another 1-2 business weeks to deliver it to you by mail
- There are multiple parties involved in the refund process, and each of them has its own processing time. Once the process is finalized, it will still depend on the payment processor and financial institution protocols. Please keep in mind that in rare circumstances, the airline might manage the refunds directly. It may take up to 6 months for the refund to be processed.
Guide section
Important notes
These notes should be preserved because they soften, narrow, or qualify the policy meaning.
- There are multiple parties involved in the refund process, and each of them has its own processing time. Once the process is finalized, it will still depend on the payment processor and financial institution protocols. Please keep in mind that in rare circumstances, the airline might manage the refunds directly. It may take up to 6 months for the refund to be processed.