This guide restates the current travel protection plan policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.
Travel Protection Plan
Travel Protection Plan is an extra service option offered with a ticket during the booking process.
What this guide says
Who this article applies to
Use this section to confirm the traveler, booking, or market scope before taking action.
- Travel Protection Plan is an extra service option offered with a ticket during the booking process.
- Premium concierge service – Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change.
- The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout – you must add it to your reservation before submitting the booking. The purchased Plan status will be displayed on your ticket receipt.
Eligibility conditions
These conditions need to be true before the request can be handled under this policy.
- Discount for your next flight – Receive a $25.00 discount for your next purchase with us, available within a year after its issuance date
- The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout – you must add it to your reservation before submitting the booking. The purchased Plan status will be displayed on your ticket receipt.
Restrictions to keep in mind
These limits narrow the scope of what can be approved or refunded.
- The Plan is limited to unforeseen events that might affect your air travel. The list of situations subject to the Travel Protection Plan includes the following:
Exceptions and edge cases
These exceptions should be checked before promising an outcome to the traveler.
- On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible.
Required steps
Follow these actions in order when the article describes a specific process.
- Free exchange – Exchange your tickets in case of a missed flight or connection for free
- Refunding options – We’ll work directly with the airlines to get you compensated in case of unplanned flight cancellation or health concerns, such as sickness or hospitalization
- Mishandled baggage assistance – Get immediate support if your luggage checked at the airport has been lost or misdirected by the airlines
- Premium concierge service – Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change.
- Discount for your next flight – Receive a $25.00 discount for your next purchase with us, available within a year after its issuance date
- Flight delay
- Trip cancellation or interruption due to unforeseen circumstances* or airline bankruptcy Inability to fly due to a documented medical reason (hospitalization or sickness) Lost or misdirected baggage
- Inability to fly due to a documented medical reason (hospitalization or sickness)
- Lost or misdirected baggage
- Unforeseen circumstances include but are not limited to hurricanes, floods, earthquakes, cyclones, thunderstorms, blizzards, volcanic eruptions, high winds, excessive precipitation, wildfires, and other natural disorders, or civil disorder and unrest, political instability, quarantine, aircraft maintenance problems, and security issues.
Refund details
This section keeps only the refund-related statements found in the source article.
- Refunding options – We’ll work directly with the airlines to get you compensated in case of unplanned flight cancellation or health concerns, such as sickness or hospitalization
Change details
This section keeps only the change-related statements found in the source article.
- Free exchange – Exchange your tickets in case of a missed flight or connection for free
- Premium concierge service – Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change.
Baggage details
This section keeps only the baggage-related statements found in the source article.
- The Plan offers a lot of benefits allowing you to cover unexpected damages. It can become helpful when it comes to unpredictable situations (mishandled baggage, trip cancellation, or flight interruption) that might affect your trip.
- Mishandled baggage assistance – Get immediate support if your luggage checked at the airport has been lost or misdirected by the airlines
- Trip cancellation or interruption due to unforeseen circumstances* or airline bankruptcy Inability to fly due to a documented medical reason (hospitalization or sickness) Lost or misdirected baggage
- Lost or misdirected baggage
Document details
This section keeps only the documentation-related statements found in the source article.
- On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible.
- Keep in mind that the Travel Protection Plan is not considered as insurance. Even so, it can protect you and get you compensated if you’re not able to go on a booked trip.
- Trip cancellation or interruption due to unforeseen circumstances* or airline bankruptcy Inability to fly due to a documented medical reason (hospitalization or sickness) Lost or misdirected baggage
- Inability to fly due to a documented medical reason (hospitalization or sickness)
Important notes
These notes should be preserved because they soften, narrow, or qualify the policy meaning.
- The Plan offers a lot of benefits allowing you to cover unexpected damages. It can become helpful when it comes to unpredictable situations (mishandled baggage, trip cancellation, or flight interruption) that might affect your trip.
- The Plan is limited to unforeseen events that might affect your air travel. The list of situations subject to the Travel Protection Plan includes the following: