Whats App

This guide restates the current whats app policy in a cleaner format. It keeps the original scope, restrictions, timing, and required actions intact.

Use this section to confirm the traveler, booking, or market scope before taking action.

• Commercial Information: Booking reference and itinerary
• Booking confirmations
• Customer support messages
• We do not use WhatsApp to send marketing messages unless you separately opt in.
• You can opt out of WhatsApp communications at any time by replying “STOP” in the chat or contacting us at support@example.com.
• For privacy inquiries or to exercise your rights, contact us at support@example.com.

These conditions need to be true before the request can be handled under this policy.

• CCPA/CPRA (U.S. Users): Processing is done only for operational/transactional purposes; we do not sell or share your personal data within the meaning of the CCPA/CPRA.
• Under California law, we are required to disclose:

These limits narrow the scope of what can be approved or refunded.

• CCPA/CPRA (U.S. Users): Processing is done only for operational/transactional purposes; we do not sell or share your personal data within the meaning of the CCPA/CPRA.
• We use WhatsApp exclusively for:
• Access, rectification, erasure, restriction, objection, data portability, withdrawal of consent
• Use of WhatsApp only through official and secured business systems

These exceptions should be checked before promising an outcome to the traveler.

• We do not use WhatsApp to send marketing messages unless you separately opt in.

Follow these actions in order when the article describes a specific process.

• EU/EEA users, under the GDPR
• U.S. residents, especially in California, Virginia, Colorado, Connecticut, and Utah
• Identifiers: Phone number, IP address
• Commercial Information: Booking reference and itinerary
• Internet/Network Activity: Device information, language preference
• Inferences (not collected): No profiling or behavioral analytics applied
• GDPR (EU/EEA Users): Processing is based on your explicit consent (Art. 6(1)(a) GDPR), collected via a checkbox at checkout.
• CCPA/CPRA (U.S. Users): Processing is done only for operational/transactional purposes; we do not sell or share your personal data within the meaning of the CCPA/CPRA.
• Booking confirmations
• Travel updates and operational alerts
• Customer support messages
• We share your information with Meta Platforms Ireland Ltd. (WhatsApp Business API provider), who processes it under a data processing agreement.
• For U.S. users, this constitutes a service provider relationship under the CCPA/CPRA.
• For EU/EEA users, any data transferred outside the EEA (e.g., to Meta in the U.S.) is protected by Standard Contractual Clauses (SCCs).
• For U.S. users, data is handled according to state-level privacy laws requiring reasonable security measures.
• We retain your WhatsApp consent and communication logs for up to 3 years for auditing and compliance.
• We do not retain message content beyond the operational purpose.
• Access, rectification, erasure, restriction, objection, data portability, withdrawal of consent
• Right to know categories of data collected and shared
• Right to request deletion
• Right to opt out of sale or sharing (not applicable—we do neither)
• Right to non-discrimination
• Secure API messaging infrastructure
• Access control to WhatsApp accounts
• Consent audit logging
• Use of WhatsApp only through official and secured business systems
• No Sale or Sharing of Personal Information
• No Use of Sensitive Personal Information for Profiling
• No Automated Decision-Making Involving WhatsApp Data

Use the following contact details or support channels only as they appear in the source policy.

• Identifiers: Phone number, IP address
• support@example.com

This section keeps only the documentation-related statements found in the source article.

• U.S. residents, especially in California, Virginia, Colorado, Connecticut, and Utah
• Identifiers: Phone number, IP address
• We share your information with Meta Platforms Ireland Ltd. (WhatsApp Business API provider), who processes it under a data processing agreement.
• For U.S. users, this constitutes a service provider relationship under the CCPA/CPRA.
• For EU/EEA users, any data transferred outside the EEA (e.g., to Meta in the U.S.) is protected by Standard Contractual Clauses (SCCs).
• You may designate an authorized agent to make a request on your behalf under the CCPA/CPRA by submitting proof of identity and written authorization.

These notes should be preserved because they soften, narrow, or qualify the policy meaning.

• You may designate an authorized agent to make a request on your behalf under the CCPA/CPRA by submitting proof of identity and written authorization.